You have logged a long note and suddenly understand that there is a mistake. Some mistakes, such as misprints, are just irritating. Others, such as commercial offer peculiarities, might have critical consequences since they mislead you or your colleagues. Faced that situation Odoo users attach a new message. However, it is a bad option: everything becomes ambiguous, and contradictions disorient users. The proper solution is to update a current note, but to keep a clear history of changes for references. The app is the tool to address this challenge.
Editing is simple: push the 'pencil' button, introduce a change, and save it.
Update body content any time from document threads, form channels, and from direct discussions.
Thread before changes
Wizard to update comment (only body is editable)
Thread after changes
Universal Use for all Communications
The tool works for logged notes, sent messages, and activity feedbacks. To avoid confusions system messages are purposefully forbidden to update.
In case live chat is installed, its messages become also editable. Being changed such messages are marked red internally, while website visitors access only changed results.
Notes and messages to edit
Updated LiveChat messages are marked as usual messages and notes do
Public visitors access only a final version of a message
Change messages from Odoo channels
Even direct messages are possible to update
Modified messages are distinguishable in Odoo Inbox
Modified records are marked red: nobody is confused.
Users are allowed to edit only own messages and notes.
Updates are kept in clear and easy-reached history. Refer it in case of arguable issues.
History of updates is kept for references
Users might modify only own messages and notes
Live Chat messages might be also changed
This application does what it promises. Works very well. Also great service from Odoo Tools.
Henrietta Hako-Rita in the Odoo Apps Store
The sales team was so excited when I installed this module.
The module works exactly as described. This was a feature the sales team had requested for a long time. It was really frustrating for them when the saved a note with typos or errors and could not fix them. Install went smoothly
Randall Risser in the Odoo Apps Store
According to the current Odoo Apps Store policies:
every module bought for the version 12.0 and prior gives you an access to the all versions up to 12.0.
starting from the version 13.0, every version of the module should be purchased separately.
disregarding the version, purchasing a tool grants you a right for all updates and bug fixes within a major version.
Take into account that Odoo Tools team does not control those policies. By all questions please contact the Odoo Apps Store representatives directly.
Sorry, but no. We distribute the tools only through the official Odoo apps store
Unzip source code of purchased tools in one of your Odoo add-ons directory
Re-start the Odoo server
Turn on the developer mode (technical settings)
Update the apps' list (the apps' menu)
Find the app and push the button 'Install'
Follow the guidelines on the app's page if those exist.
Yes, all modules marked in dependencies are absolutely required for a correct work of our tool. Take into account that price marked on the app page already includes all necessary dependencies.
Yes, sure. Take into account that Odoo automatically adds all dependencies to a cart. You should exclude previously purchased tools.
Regretfully, we do not have a technical possibility to provide individual prices.
As soon as you purchased the app, the button 'Deploy on Odoo.sh' will appear on the app's page in the Odoo store. Push this button and follow the instructions.
Take into account that for paid tools you need to have a private GIT repository linked to your Odoo.sh projects
No, third party apps can not be used on Odoo Online.
The module features and support depend on your Odoo version. Please select required one on the top right of this page.
We guarantee to provide a working plan by your issue within 5 days. The most of issues are solved within 2 business days.
This tool has been developed in cooperation with IT Libertas - one of the leading Odoo integrators in Russia.
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