DropBox Odoo Integration

The tool to automatically synchronize Odoo attachments with DropBox files in both ways

13.0 12.0 11.0 10.0

€ 394

The tool is compatible with both Odoo Enterprise and Odoo Community

The tool price includes all necessary dependencies

Odoo document system is clear and comfortable to use. However, it is not designed to work with files as DropBox does. To process attachments users need to download a file, to change it, and to upload back. Documents are not synced locally and Odoo doesn't have powerful previewers. DropBox doesn't have such disadvantages. This is the tool to integrate its features into your Odoo business work flow. The app automatically stores all Odoo attachments in DropBox and provides an instant access to them via web links. In such a way users work with files comfortably in the cloud storage, while the results are fully available in Odoo.

Synchronization is bilateral. All Odoo attachments are put in DropBox regularly. DropBox files create attachments in Odoo in case they are placed in a correct folder. Look at the sections From Odoo to DropBox and From DropBox to Odoo
Integration is automatic in both ways. Based on scheduled jobs, Odoo send attachments to DropBox and retrieve files from there
Any Odoo document might be synced: customers, opportunities, sale or purchase orders, tasks or issues, employees or users, etc. You decide by your own which records should be in DropBox, and which should be left in Odoo
Synchronization works for any DropBox tariff, including Personal DropBox (Basic, Plus, Professional) and business DropBox (Standard, Advance, Enterprise)
All synced files are easily accessible though clicking on an attachment. You might also open a whole document folder by clicking on 'Open folder' on the attachment widget. This feature migth be optionally turned off: look at the section DropBox URLs
All sync activities might be logged. Control over files and folders creations, moves, name changes and removals. Just turn on the option 'Log sync activities' and access history through the button 'Sync logs'
The tool is compatible with Odoo reporting and mailing apps. If such an app faces a synced file, it retrieves a real content from DropBox. In particular, the reports 'always reload' feature and messages & mass mailing attachments work properly
Integration is based on a single user endpoint. It means that a single user login/password of DropBox is used. Afterwards for integrations Odoo would use that credentials disregarding an actual Odoo user

From Odoo to DropBox

Direct synchronization has 2 prime aims:
  • Prepare and keep updated folders' structure in DropBox
  • Upload new attachments to a correct folder

Odoo creates a convenient directory structure in DropBox: Odoo / Document type name / Document name / Files, where:

  • Odoo is a central directory for Odoo Sync in your cloud storage.
  • Document type is a synced Odoo model, for example, 'Sale orders', 'Opportunities', 'Customers'
    • You select document types by yourself. It might be any document type
    • Moreover, you might have a few folders for a single document type. Use Odoo domains to have not global 'Partners, but 'Customers' and 'Suppliers', not just 'Sale orders' but 'Commercial offers', 'To deliver', and 'Done orders'
    • With each sync Odoo would try to update document types' folders. Add a new document type at any moment. It will appear in DropBox with a next sync
    • You are welcome to introduce or change document types folder names at any moment in Odoo. Take into account: renaming in DropBox will be recovered to Odoo names
    • If you remove a model from integration, it will not be deleted from DropBox to keep already synced files safe. However, new documents of this type would not be synced
    • In case you removed a directory in DropBox, but it is still configured in Odoo, with a next sync a folder structure is going to be recovered (not files, surely).
  • Document is an exact object to sync. For instance, 'Agrolait' or 'SO019'
    • Documents are synced in case they relate to a synced document type and satisfy its filters. For example, you are not obliged to sync all partners, you may integrate only 'Customers' and 'Vendors' or only 'Companies', not 'Contacts'
    • Odoo would generate a folder in DropBox for each suitable document even for documents without attachments. It is needed for a backward sync to easily add new files
    • DropBox folder name equals a real document name. It relies upon Odoo name_get method. Thus, Odoo 'Michael Fletcher' (a contact of 'Agrolait') would be DropBox 'Agrolait, Michael Fletcher'
    • If an exact document changes its document type (e.g. a quotation is now confirmed), Odoo will automatically relocate its related folder to a proper parent directory (in the example: from 'Commercial offers' to 'To deliver')
    • In case a document relates to a few types (for instance, you have 'Vendors' and 'Customers', while Agrolait is both), this document folder would be put into the most prioritized document type. A document type priority is higher as closer to the top in Odoo interfaces it is
    • If an Odoo document is removed, the next sync will remove a corresponding DropBox directory
    • In case you remove a directory in DropBox, but it still exists in Odoo, DropBox folder structure would be recovered (while files would be unlinked in both Odoo and DropBox)
    • Folders renaming in DropBox will be replaced with Odoo names, Odoo document names are more important
  • Files are real files taken from Odoo attachments

The resulted path would be, for example, 'Odoo / Quotations / SO019 / commercial offer.png'.

The only exclusion of the rule are stand alone attachments which do not relate to any Odoo documents (their document type is 'ir.attachment'). Such attachments' path is 'Odoo / Stand Alone Attachments / image.png'.

The direct sync might take quite a long, since a lot of folders should be created. It is not recommended to make sync too frequent: once an hour or two hours is fine.


With each direct sync, Odoo tries to find not yet synced attachments. If such attachments suit any document type to sync, a file will be uploaded to DropBox to a proper folder. In Odoo such attachments will become of 'url' type (look also at the section DropBox URLs). It means that a file is not any more kept in Odoo server space, but now it is in DropBox. Until sync is done, Odoo attachment remains binary and stores an actual file. Such approach helps Odoo to work faster.

If you unlinked an attachment from Odoo, it would be deleted in DropBox as well.

Take into account that file names should be managed in DropBox: each backward sync would recover DropBox names, Odoo is here less important.

From DropBox to Odoo

Backward integration aims to sync new files from DropBox to Odoo:
  • If a new file is added to a proper document folder (e.g. to 'Odoo / Customers / Agrolait'), the same attachment will be added to Odoo document (in the example – to 'Agrolait')
  • In document folders you can put not only files but also child folders. In that case a link for this folder (not its content) is kept in attachments
  • In case you rename a file in DropBox, it will be renamed in Odoo as well
  • Files' removal from DropBox leads to related Odoo attachments' removal
  • If you move a file to another document folder, in Odoo a related attachment would be re-attached to this new document. Take into account: if you move a file for a not document folder, this Odoo attachment will be deleted as it has been removed from DropBox
  • If you deleted a document type or document folder, their child files are deleted as well. Thus, Odoo would remove related attachments. The folders, however, will be recovered with a next direct sync. Folders' move to another directory is also considered as a removal. Avoid such situations by following the simple rule: folders are managed mostly by Odoo, files – mostly by DropBox.

Backward DropBox might take quite much time, since each folder should be checked (the more folders, the more time the backward sync requires). It is recommended to make frequency oftener than once an hour or two hours.

DropBox URLs

DropBox has a specific way to generate links for existing files and folders. In particular, there are no concepts of internal or private URLs. Instead, each DropBox item might get so-called shared URLs. Such shared links are either public or team-only. Moreover, the latter feature is available only for DropBox business account.

This tool relies upon share links' mechanics. It means, that each attachment link is either public (all personal DropBox accounts) or team-only (all business DropBox accounts).

Sometimes it is considered to be not fully safe. Although website URLs will be hardly known by external users, there is a slight chance that they become available as a result of some user actions. Besides, sharing links generation is not super fast and might make a sync process slower. That is why the feature to switch off sharing urls is introduced.

If checked, all DropBox urls in Odoo will be of type https://www.dropbox.com/home/Odoo/[PATH]. Such links will not work in quite a many cases. Thus, if you need to open DropBox files / folders from Odoo, do not switch off the feature 'No links to DropBox from Odoo'.

Misc peculiarities

  • Try to avoid the following symbols in folders' and files' names: *, ?, ", ', :, <, >, |, +, %, !, @, \, /,. Direct sync will replace such symbols with '-'. It is done to avoid conflicts with file systems.

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Fast access to DropBox files and folders
Integrate Odoo and DropBox
Synced files are simply found in DropBox. Add unlimited number of files or folders here
Odoo attachments as DropBox files
Choose document types to be synced
DropBox models structure
Document type might have a few folders based on filters
Documents filtered
All document types are in the root directory 'Odoo'
DropBox root directory
Document types' folders
Document types' folders in DropBox
All document of this type has an own folder
Documents' folders
Logged synchronisation activities
Sync Logs

Preliminary steps

The tool depends on external libraries 'dropbox'. Install this library for your Odoo server through the command: pip install dropbox

Business DropBox (Teams)

  1. Follow the url https://www.dropbox.com/developers/apps/create
  2. Choose DropBox Business API
  3. Grant the rights 'Team Member file access'
  4. Select any suitable name for the app and push the button 'Create app'
  5. Generate an access token and copy it
  6. Go to Odoo users > DropBox Settings
  7. Introduce a generated token, check the box 'DropBox Team'
  8. Set an email of DropBox user. Inside this user folder all Odoo related items would be created and only after that they are shared to all other users. Under this user all files and folders are created, changed, moved, and deleted
  9. Choose a suitable name for the root Odoo folder, e.g. 'Odoo' or 'ERP'
  10. Press 'Save'
  11. Press 'Login and Confirm'
  12. Well done! Odoo is ready for sync with DropBox.
Create a DropBox team app
DropBox business app
Generate a new token
New DropBox token
Set up Odoo for DropBox integration
Odoo settings for DropBox team

Personal DropBox

  1. Follow the url https://www.dropbox.com/developers/apps/create
  2. Choose DropBox API
  3. Grant the rights 'Full DropBox'
  4. Select any suitable name for the app and push the button 'Create app'
  5. Generate an access token and copy it
  6. Go to Odoo general settings > DropBox
  7. Introduce a generated token
  8. Choose a suitable name for the root Odoo folder, e.g. 'Odoo' or 'ERP'
  9. Press 'Save'
  10. Press 'Login and Confirm'
  11. Press 'Sync'
  12. Share a created Odoo folder with other users in DropBox.
Create a DropBox app
DropBox API simple app
Generate a new token
Personal app access token
Set up Odoo for DropBox integration
Odoo settings for personal DropBox

Scheduled jobs

You may change the frequency of sync jobs. To this end:
  1. Turn on debug mode
  2. Go to technical settings > Automation > Scheduled jobs
  3. Find the jobs 'Synchronize attachments with cloud' and 'Update attachments from cloud'
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